The Vision Research Service and Support Teams genuinely care for our customers and their satisfaction is our top priority. Our representatives throughout the world are deeply committed to providing the highest quality service and support that exceeds their expectation. By investing in AmeCare Performance Services you’ll get the benefit of over 100 years of product, applications and technical expertise that will ensure peak performance and maximum return-on-investment over the life of your Phantom digital high-speed camera
Warranty
- With each new purchase of a camera you’ll have the peace of mind that you are covered by a comprehensive factory warranty that will quickly return your product to like new condition with service from a factory trained technician.
Service Contracts
- More than a warranty extension, our service contracts insulate you against unexpected service costs for 1-, 2-, or 3-years beyond the standard 1-year warranty
- Predictable service costs
- Faster repair turn-around-time
- Vision Research staffed service centers around the world
Optimized solutions for your unique applications
- Rental cameras for peak use or occasional needs
- OEM and custom camera programs
- Software and firmware updates to bring you the latest features and enhancements
Enhancing user skills by providing access to product and application experts
- 24x7 access to web-based resources (product details, downloads, FAQs, etc.)
- PhantomZone discussion forums where users help users
- Email and telephone support
- Hands-on training courses
- Field-based application experts
Need more information? Click here to download our Limited Warranty Statement or our Service Contract. You can also contact your Vision Research sales representative for additional information.
