Firmware upgrade for Phantom HD / HD GOLD

[This download was updated on 27 January 2012]

The most recent firmware version for the Phantom HD camera is version 763

We recommend this upgrade for all Phantom HD / HD GOLD cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom HD / HD GOLD camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom HD / HD GOLD camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom Flex

[This download was updated on 20, January 2012]

The most recent firmware version for the Flex camera is version 763

We recommend this upgrade for all Phantom Flex cameras. Please note that you will not be able to view CineMag files over HDSDI from past firmware on a Flex running version 763.  Please ensure all footage created with previous Flex firmware is downloaded prior to upgrading your Flex to version 763. Vision Research always recommends that all cameras on any multi-camera shoot have the same firmware installed

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Flex camera by running PCC software click on the LIVE tab, select your Flex camera, and click on CAMERA INFO.

To upgrade your Phantom Flex camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v711

[This download was updated on 19 October, 2011]

The most recent firmware version for the v711 camera is version 756

We recommend this upgrade for all Phantom v711 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v210 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

To upgrade your Phantom v711 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v710

[This download was updated on 19 October, 2011]

The most recent firmware version for the v710 camera is version 756.

We recommend this upgrade for all Phantom v710 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v710 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v710 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v641

[This firmware update was posted on 28 December 2011]

The most recent firmware version for the v641 camera is version 763.

We recommend this upgrade for all Phantom v641 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v641 camera by running PCC software click on the LIVE tab, select your v641 camera, and click on CAMERA INFO.

To upgrade your Phantom v641 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v640

This download was posted on 19 October 2011

The most recent firmware version for the v640 camera is version 760

We recommend this upgrade for all Phantom v640 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v640 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v640 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v611

[This download was posted on 19 October 2011]

The most recent firmware version for the v211 camera is version 756

We recommend this upgrade for all Phantom v611 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v611 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v611 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v341

[This download was updated on 19 October 2011]

The most recent firmware version for the v341 camera is version 760.

We recommend this upgrade for all Phantom v341 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v341 camera by running PCC software click on the LIVE tab, select your v341 camera, and click on CAMERA INFO.

To upgrade your Phantom v341 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC software application installed on a PC, and that the software can connect to and control the camera.

3. Follow theseinstructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v311

[This download was posted on 30 November, 2011]

The most recent firmware version for the v310 camera is version 761

We recommend this upgrade for all Phantom v311 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v311 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

To upgrade your Phantom v311 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v310

[This download was posted on 17 November 2011]

The most recent firmware version for the v310 camera is version 761.

We recommend this upgrade for all Phantom v310 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v310 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v310 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v211

[This download was posted on 30 November 2011]

The most recent firmware version for the v211 camera is version 761

We recommend this upgrade for all Phantom v211 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v211 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v211 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v210

[This download was posted on 17 November, 2011]

The most recent firmware version for the v210 camera is version 761

We recommend this upgrade for all Phantom v210 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v210 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v210 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom 65

This download was updated on 19 October 2011

The most recent firmware version for the P65 camera is version 752.

We recommend this upgrade for all Phantom P65 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your P65 camera by running PCC software click on the LIVE tab, select your P65 camera, and click on CAMERA INFO.

1. If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom P65 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the PCC software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Upgrade for Phantom v12.1

[This download was posted on 19 October 2011]

The most recent firmware version for the v12.1 camera is version 756

We recommend this upgrade for all Phantom v12.1 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your v12.1 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v12.1 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Update for Phantom v10

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom v10 camera is version 725.

We recommend this upgrade for all Phantom v10 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom v10 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v10 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Update for Phantom v9.1

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom v9.1 camera is version 725.

We recommend this upgrade for all Phantom v9.1 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom v9.1 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v9.1 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Update for Phantom v7.3

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom v7.3 camera is version 730.

We recommend this upgrade for all Phantom v7.3 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom v7.3 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16010 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom v7.3 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware Update v5.0 for Phantom RCU

[Updated on 14 February 2012 with documentation]

Note: The minimum firmware your camera should have to run an RCU with this release of v5.0 firmware is 502.  To check the firmware version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software.  If you are running PCC1.0 or higher, select the “Live” tab and select “Camera Info”.  If your camera does not meet the minimum firmware requirements and you would like a firmware upgrade, please contact VRI Technical Support, support@visionresearch.com.

Performing a Phantom RCU Firmware update

1. Download the firmware update from the Vision Research web site. 

2. Extract the two files contained in the "zipped" directory and copy them to your computer desktop. One will be called "rcu.fw" and the other "rcu_upgrade". There should be no file extension on "rcu_upgrade".

3. Insert a FAT or FAT32 formatted USB memory stick into the computer/laptop, then

4. Copy the two files to the USB memory stick.

NOTE

Upon completion of the upgrade process, the "rcu_upgrade" file will be deleted from the USB memory stick. Therefore, if you need to upgrade multiple Remote Control Units you must copy this file from your desktop to the USB memory stick for each Remote Control Unit being upgraded.

5. Ensure the Remote Control Unit is powered off.

6. Remove the USB memory stick from computer/laptop then

7. Insert it into the USB connector of the Remote Control Unit.

8. Apply power to the Remote Control Unit.

RESULT: The Remote Control Unit performs its power up routine using the new firmware stored in on the USB memory stick. The Home Menu Display Screen should now be displayed on the Remote Control Unit. During the upgrade process the RCU LED will light in a yellow color. When the process is complete it will return to blue.

9. Verify that firmware update has been successful. Navigate to the Firmware Display Screen, by gently pressing on the Setup>Tools>Firmware buttons.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in the RCU might render the unit inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your RCU in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

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Firmware upgrade for Phantom CineStation

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom CineStation is version 756

We recommend this upgrade for all Phantom CineStations.

This version of firmware is shipping with new Cinestations, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom Miro Airborne camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision.   If the kernel revision is 16092 or higher, proceed with the download request.  If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom CineStation with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and CineStation serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

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Firmware upgrade for Phantom Miro Airborne

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom Miro Airborne camera is version 670.

We recommend this upgrade for all Phantom Miro Airborne cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom Miro Airborne camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision. If the kernel revision is 1578 or higher, proceed with the download request. If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom Miro Ex1 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

Firmware upgrade for Phantom Miro Ex4

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom Miro Ex4 camera is version 670.

We recommend this upgrade for all Phantom Miro Ex4 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom Miro Ex4 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision. If the kernel revision is 1578 or higher, proceed with the download request. If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom Miro Ex4 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

Firmware upgrade for Phantom Miro 3

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom Miro 3 camera is version 670.

We recommend this upgrade for all Phantom Miro 3 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom Miro 3 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision. If the kernel revision is 16010 or higher, proceed with the download request. If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom Miro 3 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

Firmware Upgrade for Phantom Miro Ex2

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom Miro Ex2 camera is version 670.

We recommend this upgrade for all Phantom Miro Ex2 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom Miro Ex2 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision. If the kernel revision is 1578 or higher, proceed with the download request. If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom Miro Ex2 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download 

Firmware upgrade for Phantom Miro Ex1

[This download was posted on 19 October 2011]

The most recent firmware version for the Phantom Miro Ex1 camera is version 670.

We recommend this upgrade for all Phantom Miro Ex1 cameras.

This version of firmware is shipping with new cameras, so please make sure you need it before downloading and installing it. You can check the version of firmware on your Phantom Miro Ex1 camera by running the Phantom software application, choosing "Help --> About..." from the menu and looking for the Firmware version in the shadowed box.

This upgrade is for single kernel cameras.  To check the kernel version of a camera, run your existing version of the Phantom software, connect to and select the camera of interest, go to "Help --> About" in the Phantom software and check the kernel revision. If the kernel revision is 1578 or higher, proceed with the download request. If it is not, the firmware upgrade will have to be done at Vision Research, please contact VRI Technical Support at support@visionresearch.com.

To upgrade your Phantom Miro Ex1 camera with this latest version of firmware, please take these steps:

1. Request the firmware via this page. You will need to supply your contact information and camera serial number. You will receive an email with a dedicated download link. Download the firmware and save the file in a convenient location on your PC.

2. Ensure that you have the most recent version of the Phantom software application installed on a PC, and that the software can connect to and control the camera.

3. Follow these instructions.

Please note: While this firmware and the upgrade procedure has been thoroughly tested, upgrading firmware in a camera might render the camera inoperable, requiring return to Vision Research. Do not undergo this procedure if you require use of your camera in the next few weeks. For alternate upgrade options, please contact support@visionresearch.com.

Request Download