Ametek Materials Analysis Division Expands Expert Service Solutions for its Global Users
04/26/2011
AMETEK's Materials Analysis Division, a global leader in elemental analysis and high-speed digital imaging systems, has launched an innovative and comprehensive service program to ensure peak performance and extend the life of its more than 30,000 installed base products.
AMECare Performance Services™ delivers high-value added service solutions through its network of over 100 service engineers based in 20 countries around the world. A broad range of service modules has been developed and offered on an a la carte basis, allowing customers to customize service scope to meet their specific needs.
"Our suite of services goes far beyond traditional repair and troubleshooting. We get personally engaged with the customer to better understand their unique business, technical, human resource and application needs. We can then structure a service strategy that gives them the most value and helps meet their business objectives," notes Ron Oscher, Vice President and General Manager of the Materials Analysis Division.
